Community Manager (Remote)

Work Type: Volunteer
SheSharp is a non-profit organisation based in The Netherlands, dedicated to making it easier for women and non-binary people to enter, stay, and grow in the Tech industry. SheSharp was founded 8 years ago, and is run by a team of part-time volunteers and funded through donations. We provide a community-based platform for women and non-binary people to explore their career interests and be amplified; we hold in-person and online events, manage a growing online community, run career development programs, promote our community members, and offer scholarships towards learning.

Our Values:

  1. Exploration over status quo
    1. It’s better to fail over not trying
    2. Aim to be curious about new topics and subjects
  2. Quality (of events and content) over quantity
  3. We prioritise benefits to community over sponsors and partners
  4. Long term thinking and sustainability over short term gains
    1. Be data-informed in prioritising our projects and initiatives to avoid bias
  5. Humans over objectives
    1. Being realistic about our capacity over trying to do a lot
    2. Aiming to understand over assume
    3. Lift as you climb (support one another)
    4. Approach from an empathetic perspective
    5. Assume positive intent
Our code of conduct:

The Role

We are seeking someone to be our new Community Manager. This is a role designed to help us better support the community. The person can be based anywhere in the world and will likely have experience working in communications or within other communities, however, this is not a must. We’re mainly looking for someone who enjoys interacting with lots of different people and helping others connect within the tech industry. As a key responsibility, you need to be willing to connect and talk with our community members, monitor our Slack channels, and flag any interesting topics to the core SheSharp Team for them to engage with. We plan to split this role between two people and expect at least one person to be available during the weekdays for around 30 minutes per week to respond and engage with our Slack community. There is an opportunity for this role to evolve over time, depending on the person’s interests and the organization’s needs, so there is space to also make this your own.

Base responsibilities:
  • Attend a monthly team meeting online.
    • Outside of the meeting, most of our communication will be done through Slack asynchronously.
  • Engaging with our community through Slack.
  • Responsible for welcoming new members, cultivating conversations and kicking off discussions in our main channels.
  • Responsible for flagging channels to sunset, interesting conversations that may be relevant for team members.
  • Suggesting new initiatives and events based on feedback from the community.
Above all, we are looking for someone who is aligned with our mission and enjoys collaborating with a team. Due to the unpredictable nature of how we work, we believe that someone who is comfortable with ambiguity, is organised, and can work independently and autonomously, will be most successful in this role. We would love for them to propose ideas for the team and challenge us on our perspectives, and we will do our best to create an environment where that is possible. No prior events or program experience is needed.

What to Expect

During Hiring Process
  • You should receive an acknowledgment of your application by email
  • We will respond to invite you for an interview with the whole team
  • If you are invited to interview, it will be an informal 30-60 minute chat with the team to get to know you better and your motivation for the role
  • We will follow up within a week of the interview to offer you the position or not

When you start

To give you an idea of what you can expect in your first few months, we offer the following support:
  • A six week probation period (for you to be sure about us, as much as us about you!)
  • An onboarding guide with a list of to-dos for the first month
  • An initial list of starter projects
  • Access to our Notion (information database)
  • A dedicated buddy to provide weekly check-ins and support
  • An introduction to our community on our Slack and social accounts
  • Your name and photo on our website
  • SheSharp email address

Submit Your Application

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Motivation letter